Privacy Policy

This Privacy Policy outlines how HealUtopia LLC collects and utilizes your personal information.

The Company places a strong emphasis on the privacy and security of your personal information. This Privacy Policy outlines the options you have regarding the use of your personal information and how you can manage and update it. Your use of the Company's products, apps, sites, or services constitutes acceptance of the collection, use, and disclosure of your information as detailed in this Privacy Policy. If you do not agree, kindly refrain from using the Company's products, apps, sites, or services.

European Union (EU) Residents: Individuals residing in the EU are encouraged to refer to the “Information Collected from Individuals in the European Union” section of this Privacy Policy to gain further insights into the collection and utilization of personal information in accordance with EU data protection regulations.

 

California residents: Individuals residing in California are encouraged to review the "California Notice of Collection of Personal Information" here. Additionally, please refer to the sections "Information We Collect" and "Information We Use" in this Privacy Policy to gain insights into the Company's practices regarding the collection and utilization of personal information. Explore details on exercising California privacy rights.

 
Information We Collect

For the purposes of this Privacy Policy, personal information refers to data that identifies, relates to, or describes you on its face or that could reasonably be linked, directly or indirectly, with you or your household. As elaborated further below, personal information is gathered from various sources.

• Social media providers,
• Data aggregators,
• Public databases,
• Tracking technologies, and
• Directly from you.

If you have inquiries regarding this Privacy Policy or the handling of your personal information, please reach out to us using the contact details specified in the “How to Contact Us” section of this Privacy Policy.

 
Information We Collect

Depending on the nature of our interaction with you, we may gather, utilize, retain, and transfer various forms of personal data concerning you. This encompasses:

Identifiers, like your name and title, which may be gathered. Your birth date or gender may also be acquired, but solely upon your discretion to furnish us with such details, for instance, in a product review or account settings. Identifiers could encompass

Contact information, including your mailing address, billing address, email address, and telephone number(s).

Account Profile Information includes your username or a similar identifier, account password, purchase/order history, and interests you shared during the account registration process.

Commercial information including credit card, debit card, and other financial payment details

Information provided in correspondence encompasses details shared during communication with us, such as your intended or actual use of our products, inquiries about our products, and documentation of your interactions with us.

App, website, or social media submissions — particularly details shared on the company's websites or apps (such as ratings and reviews), in blogs, on message boards, in chat rooms, on social media, or in other public spaces — are considered public information. Please use discretion when revealing personal details in these public domains, including personal health information.

Health information, particularly any adverse reactions to our products and relevant health details you opt to disclose, is valued.

Internet/Electronic Activity Information includes data on your devices shared automatically to facilitate access to our apps and sites. This encompasses technical identifiers like your internet protocol ("IP") address or mobile advertising ID, geolocation details, web browser software and version. Additionally, we may gather details about your online activity usage, such as your interactions within our apps and sites. This may involve information collected through cookies, web beacons, and similar tools that help us understand the pages you visit and the searches you perform. For a detailed understanding of how and when we collect and utilize this data, refer to the “Cookies and Tracking” section of our Privacy Policy.

Marketing and Communications Information encompass your preferences regarding marketing, promotions, and sales offers from us, along with photographs featuring you, which you opt to share with us in sweepstakes or contests. To make choices concerning marketing, kindly refer to the “Marketing Choices” section in this Privacy Policy.

 
Information Regarding You

We gather data from you and about you through various methods.

Direct Interactions. The majority of your personal information is obtained directly from you. For instance, you may provide us with various types of information such as Identifiers, Contact Information, Account Profile Information, Commercial Information, Correspondence Information, Health Information, Internet/Electronic Activity Information, and Marketing and Communications Information when you:

Register an account on one of our applications or websites.,;

Buy products through applications, websites, or via phone.

Please feel free to reach out to us with any inquiries or to share feedback regarding our products.

Subscribe to our mailing lists or provide consent to receive marketing communications from us;

Participate in the competitions, promotions, or surveys that we occasionally conduct.

Automated technologies and interactions: When engaging with our applications and websites, we may automatically gather Internet/Electronic Activity Information regarding your devices, browsing behavior, and patterns. This personal data is acquired through the utilization of cookies, web beacons, server logs, and comparable technologies. Additionally, we may obtain Internet/Electronic Activity Information from your visits to other websites that use our cookies. For more comprehensive information, please refer to the "Cookies and Tracking" section in this Privacy Policy.

Third parties or information from publicly available sources may be utilized. Additionally, data may be gathered from third-party sources and commercially available sources like social media providers, data aggregators, and public databases. It is important to acknowledge that the various types of information collected about you may be combined and utilized as outlined in this Privacy Policy.

 
Information Utilized

We utilize your personal information for the following business-related purposes:

Customer Support: We utilize personal information, like your Contact Information, to address your inquiries and feedback when you engage with us through links or pages in our applications and websites, such as the "Contact Us" feature.

When shopping with us via our apps and sites, we utilize personal data, like your Contact and Commercial Information, to facilitate your purchase, verify your order, and ensure timely delivery. Additionally, essential cookies are employed to finalize the online check-out process. For more details on our cookie usage, kindly refer to the "Cookies and Tracking" section in our Privacy Policy.

We utilize personal information for conducting business analyses and other purposes aimed at enhancing the quality of our business operations, applications, websites, and the products we provide. Additionally, we may employ personal data to manage our applications, websites, and services, including investigating potential contract violations, enforcing our agreements - such as our website Terms of Use and product/service terms and conditions, and fulfilling our legal responsibilities.

Fraud and Crime Prevention and Detection: We utilize your personal information, including Identifiers, Contact Information, and Internet/Electronic Activity Information, to proactively prevent and detect fraudulent activities and crimes associated with our services. This is crucial to safeguard our business assets and ensure compliance with legal obligations.

IT Security and Website Operations: We utilize your personal information, including Internet/Electronic Activity Information, to safeguard our legitimate interests in troubleshooting, testing, maintaining, and securing our IT systems, encompassing this and other Company applications and websites.

Compliance with Legal and Regulatory Obligations: We utilize your personal information to adhere to our legal and regulatory requirements as they arise. For example, your Contact Information may be utilized to notify you in case of a product recall. Additionally, we may gather your Health Information to document any adverse reactions to our dietary supplements, should you opt to share this information with us.

If you have chosen to subscribe for marketing purposes, we may utilize your personal information for the following objectives:

Email Newsletters and Promotions: Personal data, such as Contact Information, is utilized to deliver newsletters, loyalty program details, exclusive offers, promotions, and product updates via email, upon your consent. Additionally, personal data may be used to manage promotions and the loyalty rewards program.

Surveys, Sweepstakes, and Message Boards: We utilize your personal information, including Identifiers and Contact Information, to facilitate your engagement in activities such as surveys, polls, sweepstakes, and message boards, subject to your consent. At times, a third-party service provider may administer these surveys or sweepstakes; in such cases, the provider is restricted from utilizing your personal information for any other intent.

For marketing options, refer to the "Marketing Choices" section in this Privacy Policy to make selections.

Finally, the information you provide may be utilized for the following additional purposes:

Feedback: We utilize the information you share with us about our products, apps, and sites to deliver aggregated product feedback to our customers through our apps and sites.

Other Utilizations of Information: Furthermore, we may utilize your personal data as previously indicated to you during collection, subject to your consent.

Public Forums: Our applications and websites provide publicly accessible blogs, community forums, or reviews. Please note that any information you share in these areas may be viewed, gathered, and utilized by other users. If you wish to request the deletion of your personal data from our blog or community forum, kindly reach out to us at info@bountifulcompany.com. There may be instances where we are unable to remove your personal information; if such a situation arises, we will inform you of the reasons for our inability to do so.

 
Information Shared

Third-party disclosure: Your personal information will be shared with specific categories of third parties for limited business purposes as outlined below. 

Service Providers: Your personal information may be shared with the Company’s service providers who execute specific functions or services on our behalf to deliver the services you request. These entities encompass organizations that host our applications and sites, manage databases, conduct analyses, send communications on our behalf, process payments (e.g., Shopify), handle order shipments, offer live chat support, or deliver specific components of our applications and sites. Service providers are strictly prohibited from using or disclosing your personal information, except as required to carry out services on our behalf.

We utilize third-party analytics and tracking tools to gain insights into user behavior, and enhance the effectiveness of our apps, An error occurred during generation. Please try again or contact support if it continues.

Protecting Our Services and Users: We may disclose your personal information to governmental authorities if deemed necessary to prevent physical harm, financial loss, or in relation to suspected or actual illegal activity or violation of the Company's Terms of Use or other contracts.

Legal Disclosure: Your personal information may be disclosed as required to address subpoenas, court orders, or legal processes following requests for cooperation from law enforcement or government agencies, to meet our legal and regulatory obligations.

We will disclose your information under the following additional circumstances:

Transactions: To advance our lawful commercial interests, including sharing with our professional advisors in connection with a corporate transaction, such as a sale, assignment, divestiture, merger, bankruptcy, consolidation, reorganization, liquidation, or other transfer of the business or its assets. In such instances, we will consistently implement reasonable security and other measures to safeguard the ongoing protection of your personal information.

Other Circumstances: Your personal information may be utilized in additional scenarios. Rest assured, we will provide detailed explanations at the point of collection and, if required by law, obtain your consent.

 
Marketing Choices

You may occasionally receive marketing offers or solicitations from us via email. To subscribe to marketing emails, kindly contact us at info@healutopias.com 

If you wish to stop receiving marketing emails from us, kindly reach out to us at info@healutopias.com or follow the opt-out guidelines provided at the end of our marketing emails. Please be advised that it may take up to 10 days for these requests to be processed.

Opting out of marketing emails does not exclude non-marketing messages or those you specifically request. For instance, we may reach out regarding your purchases, even if marketing emails are declined.

 
Cookies & Opt Out of Interest-Based Ads

We and our partners utilize cookies or similar technologies for trend analysis, website administration, user tracking, and demographic data collection. Reports may be generated individually or collectively based on the use of these technologies by these entities. For more details on cookies, visitors from the EU can refer to the “Cookies and Tracking Technologies” section in our Privacy Policy.

You can potentially disable cookies by adjusting a setting in your web browser. It's important to be aware that the full range of features on our apps and sites may not be accessible without cookies enabled. 

We utilize Local Storage, like HTML5, to store content info and preferences. Different browsers may provide their own tools for managing HTML5 removal. Kindly be informed that we presently do not endorse any browser-based Do Not Track (DNT) settings or engage in any DNT frameworks. Additionally, we do not attribute any significance to potential DNT track signals you might send, nor do we adjust our data collection or usage practices based on such signals.

Decline Interest-Based Ads - If you prefer not to have your personal information utilized for delivering interest-based advertisements, you can opt-out by clicking here. Kindly note that opting out of this does not exempt you from receiving all advertisements; you will still receive non-interest-based ads. 

Our applications and websites may incorporate Social Media functionalities, like the Facebook Like button. These functionalities might gather your IP address, and the specific page you are accessing on our applications or websites and could establish a cookie to ensure the feature operates correctly. Social Media functionalities are either externally hosted or directly hosted on our Company's applications and websites. Your engagements with these functionalities are regulated by the privacy policy of the entity offering them.

 
Data Access

If you have created a user account for any of our apps or sites, you have the option to review and request changes to certain information that the Company holds about you. This can be done through your account settings or by reaching out to us via email at info@healutopias.com. Rest assured, we will address your request promptly within 30 days. Should you require details on our retention of your personal information, we are more than happy to assist upon request.

Visitors from the EU are encouraged to review the “Information Collected from Individuals in the European Union” section of this Privacy Policy for detailed insights into your specific rights concerning the personal information we maintain about you.

 
Data Retention

We will retain your personal information only for the duration necessary (typically 7 years) to fulfill the intended purposes, such as meeting legal, accounting, or reporting obligations, resolving disputes, and enforcing agreements.

If you wish to terminate your account or request the discontinuation of using your information for service provision, please reach out to us at info@healutopias.com.

 
Information Gathered from Individuals Located Outside the United States

Our services are U.S.-based. If you're accessing them from outside the United States, including the European Union or European Economic Area, and you share personal information with us, please be aware that your data will be transferred, stored, and processed in the United States in compliance with relevant laws. This is to ensure the delivery of our services or, when not essential for service provision (e.g., for marketing communications), only with your consent. However, please note that U.S. data protection laws may not offer the same level of coverage as your country of residence. Rest assured, we are unable to provide services without processing your personal information in the United States.

 
California Personal Information Collection Notice

In addition to the details outlined in other sections of this Privacy Policy, this section delineates the categories of personal information that the Company has collected, utilized, disclosed, and may potentially sell in the preceding 12 months (from the Effective Date indicated at the top of the Policy). 

The Company has gathered the subsequent categories of personal information linked to you for the business and commercial objectives mentioned above in the section "Information We Collect":

Identifiers/Biographical Information: This encompasses account details, name, postal and email address, phone number, unique identifiers, and characteristics falling under protected classifications as per California or federal law.

Internet/Electronic Activity: This category encompasses data gathered during interactions with the Company’s applications and websites. Examples include geolocation information, IP address, mobile advertising identifier, as well as web and app browsing histories.

Profile Inferences: These encompass deductions derived from your account, additional information, and online activity to craft a tailored profile. This aids us in pinpointing products and services that align with your interests more effectively.

Commercial Information: This pertains to the bank card and credit card details utilized for payment processing purposes.

Personal Health Information - This encompasses data regarding you or other clients who disclose adverse reactions to our dietary supplements. Prior to gathering any health-related details, we request your explicit consent. The information will solely serve to fulfill our regulatory and legal duties and will not be disclosed to external parties. You retain the option to revoke your consent by reaching out to us at privacy@healutopias.com

The Company has utilized the following categories of your personal information for the business and commercial purposes outlined in the section "Information We Use" above. 

• Identifiers and Biographical Information
• Commercial Details
• Internet and Electronic Activity
• Profile Insights
• Personal Health Information

The personal information sources include disclosures by the individual, automated information collection on online activities, third-party analytics tools, healthcare professionals, service providers, data brokers, advertising networks, and specific third parties as defined previously.

The Company has disclosed the designated categories of your personal information to service providers for the business and commercial purposes detailed in the section titled "Information We Share."

• Identifiers and Biographical Information
• Commercial Data
• Internet and Electronic Activity
• Profile Insights
• Personal Health Data

The Company has transferred the outlined categories of your personal data to analytics firms and advertising networks for the specified business purposes detailed in the "Information We Use" section. 

• Identifiers and Biographical Information
• Internet and Electronic Activity
• Profile Insights

If you reside in California, you have the opportunity to exercise the following rights: 

You have the Right to Know - You may request, up to twice annually, that we provide you with details on the categories and specific pieces of personal information collected about you in the last 12 months. This includes the categories of sources from which your personal information is obtained, the business intent for collecting your personal information, the categories of personal information disclosed for business purposes or sold about you in the past year, the categories of third parties with whom your personal information has been shared, and the business intent for each sale or disclosure.

Right to Delete - You have the option to ask for the deletion of any personal information we have gathered from you. Please note that we may not be able to fulfill your request completely in certain circumstances. This includes situations where we must finalize a transaction for you, prevent fraudulent and illegal activities, assert our rights, for internal purposes, or to comply with legal obligations.

Right to Opt Out of the Sale of Personal Information - As outlined below, personal information may be shared with select third parties to facilitate personalized ads on our Sites and Apps. You have the option to request to opt out of these "sales" (as defined by California law) of personal information at any time by utilizing the Do Not Sell My Personal Information page or the link provided at the bottom of this page.

To exercise your California Right to Know or Right to Delete, or if you have inquiries regarding your California Privacy rights, please reach out to us at info@healutopias.com or by mail at HealUtopia LLC, 2401 Fountain View Dr. Ste 464, Houston, TX 77057, United States. Kindly include "Your California Privacy Rights" in the subject field. Please note that we cannot be held liable for notices that are incorrectly labeled, sent improperly, or lack complete information. 

We may undertake measures to authenticate your identity before addressing your inquiry. Should you exercise any of the aforementioned rights, we will not engage in any form of discrimination against you, including but not limited to denying access to our products or restricting access based on pricing or quality. Acknowledgment of your request will be provided within 10 business days, with a response following within 45 calendar days post verification, unless an extension is required, in which case we will duly inform you. 

Agent Requests: Your authorized representative can submit a request on your behalf upon providing proof of authorization as per California law. We reserve the right to seek your direct confirmation on the agent's authorization or request further details to verify the agent's identity. The agent is restricted from using your personal information for any purpose other than fulfilling your requests, verification, or fraud prevention.

If you exercise any of the aforementioned rights, we will not engage in any form of discrimination against you. This includes refraining from denying you access to our products or limiting your access to products based on certain pricing or quality.

 
Children's Privacy Policy

Our applications, websites, and services are not intended for individuals under the age of 18. We do not intentionally gather personally identifiable information from minors under 18 years old. If a parent or guardian discovers that their child has shared such information with us without authorization, they are encouraged to reach out to us using the provided contact information below. Should we discover that a minor under 18 has provided us with personal data, we will promptly remove such information from our records.

 
Third-party Websites

Our applications and websites may contain links to third-party websites for your convenience and information. These websites and applications operate independently from us, and we do not govern their privacy practices. We recommend reviewing the privacy policies of any third-party websites and applications you utilize to gain a comprehensive understanding of their privacy practices.

 
Protecting Personal Information: Our Approach

We implement appropriate security protocols to safeguard against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the data you share through our applications and websites. Furthermore, access to your personal data is restricted to authorized personnel, agents, contractors, and relevant third parties with a legitimate business requirement. These individuals will handle your personal data in accordance with our guidelines and are bound by confidentiality obligations.

As part of our security measures, we employ Secure Sockets Layer (SSL) technology to safeguard the transmission of your payment card data over the internet.

While we endeavor to safeguard your personal information and privacy, please note that no form of data transmission over the internet or storage on a server can be entirely secure. Consequently, we cannot assure or warrant the security of any information you disclose or transmit to us online, and we cannot be held accountable for any theft, destruction, or inadvertent disclosure of your personal information. If you opt not to provide your credit card details online, please reach out to us using the toll-free number specified on the relevant website. For inquiries concerning security, feel free to contact us at info@healutopias.com.

 
Updates to Our Privacy Policy are now available.

We retain the right to amend the Privacy Policy as necessary. Should modifications occur, they will be published on this page with the effective date indicated at the top. Advance notification of significant changes will be provided via email whenever feasible. It is incumbent upon you to monitor and assess any alterations to the Privacy Policy. 

Information Gathered from Individuals in the European Union

Your Entitlements. In accordance with the European Union General Data Protection Regulation, specific rights are granted to you concerning your personal data: 

Right to access your information: You are entitled to verify the use of your personal information, understand the purposes for which it is used, ascertain the retention period, and identify the parties with whom it is shared. Additionally, you have the right to request a complimentary copy of the information we hold.

You are entitled to request a copy of your personal information for personal use, including sharing with other entities.

Right to rectify your information: If you believe that we possess personal information about you that is inaccurate, misleading, or incomplete, you are entitled to request the correction of that information in our records.

You are entitled to request the removal of your information: You have the right to ask us to delete your personal data from our records.

You have the right to request limitations on the use of your information. You may also ask for restrictions on how we use your personal information.

Right to withdraw consent: If you have provided consent for the use of your personal information, you have the right to withdraw that consent at any time by contacting us at info@healutopias.com. Please be aware that while we aim to process your request promptly, there may be some processing time involved. We will either update your preferences within a reasonable period or notify you of any delays along with an explanation.

Right to lodge a complaint with a supervisory authority: If you are dissatisfied with the way we manage your personal data, you are entitled to file a complaint with the data protection supervisory authority in your country of residence. For instance, individuals residing in the United Kingdom should reach out to the Information Commissioner’s Office.

If you wish to exercise any of the rights outlined above and make a request, please contact us at info@healutopias.com. We commit to responding to all valid requests within one month. On occasion, we may require additional information from you. Kindly be advised that there may be circumstances where we are unable to fulfill your request, such as when it is essential to retain your information to process an order or comply with a legal obligation. Should we be unable to fulfill the request, we will provide you with an explanation of the reasons. 

If you are in disagreement with our resolution of your request, you have the entitlement to lodge a complaint with the supervisory authority in your country. Additionally, you have the option to seek recourse through a judicial remedy.

Health Information. Per legal requirements, we must retain records of customers reporting adverse reactions to our dietary supplements. Your explicit consent is requested prior to collecting any health-related information. This data will solely serve regulatory and legal compliance purposes and will not be disclosed to third parties. You retain the right to withdraw consent at any time through the contact details provided above. 

Cookies and Tracking Technologies: We and our partners utilize cookies or similar technologies to analyze trends, manage the website, monitor users' activities on the site, and collect demographic data about our user base. The following chart delineates the various types of cookies and tracking technologies, along with their respective purposes.

• Cookie/Tracking Technology      
  
• Name
• Purpose
• Cookie preference
• Cookie Consent

When expressing a preference regarding cookies on our websites, this cookie will store your choice for future reference

 
Security cookies

We utilize these cookies to further our legitimate interests in delivering pertinent marketing communications. Web beacons are integrated into emails or newsletters to ascertain message openings and pinpoint the IP address of the accessing computer. This data aids us in tailoring the services we provide and gauging the overall efficacy of our online content, products, and services. Additionally, web beacons enable third parties to access details such as the IP address of the computer that retrieved the page, the page's URL, the timestamp of viewing, the browser type, and information stored in third-party cookies. 

If you prefer not to have your browsing information utilized for ad personalization, you can adjust your advertising preferences here. Kindly note that this does not exempt you from receiving ads; however, they will remain generic in nature.

 
How to Contact Us

If you have any inquiries or feedback regarding this Privacy Policy, or should you wish for us to update any information we hold about you or your preferences, kindly reach out to us via:

Email: info@healutopias.com

Mail:

HealUtopia LLC

2401 Fountain View Dr. Ste 464,

Houston, TX 77057

United States